Spin Samurai Casino Privacy Policy

At Spin Samurai Casino, we take the privacy of our New Zealand players seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services. By registering an account or browsing our platform, you acknowledge and agree to the practices described below.

Information We Collect

When you sign up or interact with Spin Samurai Casino, we may collect the following categories of personal data:

Identity information: Full name, date of birth, and government-issued ID details required for responsible gambling verification.
Contact information: Email address, phone number, and residential address in New Zealand.
Financial information: Payment method details, transaction history, and withdrawal records.
Technical information: IP address, browser type, device identifiers, and cookies.
Behavioural data: Pages visited, games played, session duration, and preferences.

How We Use Your Information

Spin Samurai Casino uses the data we collect for a range of legitimate purposes, including:

Processing your registrations, deposits, and withdrawals.
Verifying your identity and age to comply with responsible gambling obligations relevant to New Zealand players.
Providing personalised promotions, bonuses, and customer support.
Detecting and preventing fraud, money laundering, and other unlawful activities.
Improving our platform, games, and overall player experience.
Sending transactional emails and, with your consent, marketing communications.

We do not sell your personal data to third parties. However, we may share your information with trusted partners, including payment processors, identity verification providers, and regulatory authorities, where required by law. All third parties we engage are bound by strict data protection agreements.

Cookies and Tracking

Spin Samurai Casino uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse site traffic. You may adjust your cookie settings through your browser at any time, though disabling certain cookies may affect site functionality.

Data Security

We employ industry-standard SSL encryption and robust internal security protocols to safeguard your personal information. Access to your data is restricted to authorised personnel only, and we regularly review our security measures to ensure they remain effective.

Data Retention

Your personal data is retained for as long as your account remains active or as required to fulfil our legal obligations. When data is no longer needed, it is securely deleted or anonymised.

Your Rights

As a player based in New Zealand, you have the right to access, correct, or request deletion of your personal data. To exercise these rights, please contact our support team at any time via live chat or email.

Frequently Asked Questions

Does Spin Samurai Casino sell my personal data?

No. Spin Samurai Casino never sells your personal information to third parties. Your data is only shared with service providers who assist us in delivering and improving our platform, and only under strict confidentiality agreements.

How can I request deletion of my personal data?

You can submit a data deletion request by contacting our customer support team via live chat or email. We will process your request in accordance with our legal obligations and respond within a reasonable timeframe.

Are my payment details stored securely?

Yes. All financial information is encrypted using SSL technology and processed through certified payment providers. Spin Samurai Casino does not store full card details on its servers.

Can I opt out of marketing communications?

Absolutely. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any promotional message or by contacting our support team directly. Please note that transactional and account-related messages cannot be opted out of while your account is active.